Terms and Conditions
Effective January 1, 2004
It is the
responsibility to read the terms and conditions carefully before
- Minimum Order: $150.00 for 1st
order, $85.00 for re-order (show special excepted). Minimum pack/inner
pack must be ordered. A $5.00 order processing/handling fee is added to
all orders (does not apply to backorder shipments).
- Backorders: Unless
cancelled by customer, backorders will be automatically shipped.
Backorders under $35.00 will be automatically cancelled unless
instructed by customer.
- Cancel Order:
Cancellation will not be accepted after 14 days from the order date.
Orders must be cancelled in writing!
- F.O.B: South El Monte, California by UPS and Fed-Ex.
(Other charges will be applied for other methods of delivery).
- Note: Incomplete
information (i.e. missing ship to address, no telephone number, no
credit card number) will not be processed.
of our prices are wholesale, in U.S. dollars. Products are subject to
cancellation without notice, and all
product sizes and weights are approximate. We reserve the right
our corrections if there are printing errors.
- Method of Payment: All new accounts
must pay by VISA or Master-Card. Buyer’s signature hereby authorizes
the use of credit card on all future orders until further notice of
change by Buyer.
- No C.O.D. orders
accepted unless established
accounts and special agreement accounts. (with 3 trade reference and
bank account information.)
- Net 30 Days Terms:
Net 30 day terms for new customers, please allow 4 to 6 weeks to
process (longer during show season due to high volume of the orders).
We reserve the right to alter terms or to fix upon a limit of credit at
any time during execution of processing method.
- Past Due Accounts:
Subject to a 1.5% monthly finance late charge (18% APR).
Accounts past due for 3 months or more will be submitted to Collections
- Returned Check:
$20.00 per check deposit. We report bad checks to Telecheck &
Accepted only with prior authorization. Please call or write explaining
reason for return. Requests for returns must be made within 10 days
receipt of goods. A restocking charge of 20% will apply, if
- Claims: All claims
must be made within 10 days of receipt. No exceptions! By law, carrier
is required to make notation of damages on freight bill. If damage is
concealed, carrier must make inspection AFTER goods are
unpacked…whether express, RPS, UPS, motor truck or parcel post. Make
your claims against carrier. UNDER NO CIRCUMSTACES ARE WE
RESPONSIBLE FOR DAMAGE IN TRANSIT.
- Credit: No cash
refunds. Credit goes toward next order ONLY!
- Nature of
Craftsmanship: Slight differences may be noted on the size, fabric, and
style of hand-made, hand-sewn, hand-painted, and hand-knitted items. No
credit will be issued for minor imperfections (i.e. chips in paint) or
for changes in things such as color or variations in size.
CALIFORNIA CUSTOMERS MUST
SUBMIT SALES AND
USE TAX EXEMPTION CERTIFICATE TO AVIOD THE APPROPRIATE SALES TAX BEING
- Case Lots: All sales
are FINAL. No return, no exchange or credit allowed.
- Show Specials: No
returns allowed for show specials.
- Caution: Some items
are NOT FOR CHILDREN! See each label for detailed information.
CATALOG REQUEST INFORMATION
If you would like a catalog by mail, please send us the following information:
- Company Name
- Contact Person
- Telephone Number
- Mailing Address
- State Resale Number
We can recieve the information through:
Email at firstname.lastname@example.org and Fax at (626) 452-0437